On-demand pay allows employees to advance a portion of their earned wages before payday. TCP Humanity has teamed up with Clair to provide this benefit to our customers at no additional cost.

Clair On-Demand Pay is an early wage advance benefit that lets employees get paid when they clock out of work. Payday loans often charge high interest for accessing cash before payday.

Clair secures the capital for advances so employees are able to take an advance when they need it. After requesting an advance in the Clair app, the funds will be instantly deposited into the user’s Clair Spending Account. When the user receives their paycheck, the amount advanced is automatically deducted without requiring changes to your payroll.

TCP Humanity built an integration with Clair to push attendance data on time entries and available wage data. Clair uses this data to calculate the amount of on-demand pay advances available to the employee.

Clair is a banking app that allows employees to get paid as soon as they clock out of work. Shift-based workers are increasingly asking their employers for early access to their wages. Clair On-Demand Pay relieves financial stress for your employees so they can focus on getting the job done.

When employees buy things with their Clair Debit Mastercard®, Clair receives a percentage of the processing fees.

No, unlike other earned wage access providers, Clair does not require employers to process wage advance deductions themselves. Businesses can run payroll as usual and Clair will deduct the amount advanced from the user’s paycheck on payday.

Your HR team may be involved in the following capacities:

Your HR team will never need to change their payroll processes to accommodate Clair.

It is free for employers to offer Clair On-Demand Pay to employees

It is free for all employees to have access to Clair On-Demand Pay

All U.S. citizens and permanent residents of the U.S. who are at least 18 years old.

No, employers do not need a Clair Savings Account or a Clair Spending Account to offer Clair On-Demand Pay to their employees.

No, an individual’s banking choices and spending habits are private. Clair and TCP Humanity are not authorized to share this information at the individual level.

Users who sign up with Clair will open a Spending and Savings Account with Pathward, N.A., Member FDIC. When users advance a portion of their paycheck their advance will be deposited into their Clair Spending Account. Therefore, in the company payroll system, the employees’ direct deposit account destination would read Pathward, NATIONAL ASSOCIATION.

Clair Support Page

Clair and TCP Humanity Landing Page

Yes, many Clair users have multiple bank accounts. Clair is a digital banking platform that offers similar functionality to that of a traditional bank (access to spending & saving accounts, free ACH transfers in and out of U.S. accounts, and a Clair Debit Mastercard®). Users do need to send a portion of their paycheck (direct deposit) to their account in order to access Clair On-Demand Pay.

No, employees will immediately get access to their virtual Clair Debit Mastercard® when they sign up for an account. They can spend with their virtual card using Apple Pay, Samsung Pay, or Google Pay. Their physical card will come in the mail.

You can direct questions about Clair to Clair’s support page (support.getclair.com), hotline (1-888-HI-CLAIR), or email (support@getclair.com). Clair is available from 9 am to 8 pm ET, Monday through Friday, excluding federal holidays.

Employees can close their account by contacting Clair’s support team through our hotline (+1 888 HI-CLAIR), or by email (support@getclair.com). In the alternative, because there are also no minimum balance fees employees can defund their account and use a different banking provider.

Clair determines how much employees can advance using an algorithm that refines its estimates of earned wages over time. If you have specific questions related to your advance, email Clair.

Yes. Timesheet approvals are not required in order for employees to access a portion of their wages. Timesheet approvals apply to the entire pay period’s entries while Clair On-Demand Pay is available after each clock out.

Users can only advance a portion of their earned wages for each shift worked, up to a limit between paychecks. This portion is determined by Clair using an algorithm.

In the Clair app, when a user taps the purple “Payday Wallet” box on the app home screen, they will then see the call out “Learn about Earned Wages.” Users can find out all the details, % of their earned wages available for advance, and their limit between paychecks. Employees can also click “Hours worked” to show all their shifts.

Yes, any changes to the time entry will be sent to Clair. When Clair receives an update to a shift, they will replace the original with the new one, and the hours worked or pay rate (if available) will be updated accordingly. If the shift is still within the current pay cycle, the available balance to advance from will be updated—increasing or decreasing depending on the edits made. If the shift is outside of the pay cycle, Clair will still catalog it for the historical view of hours worked, and it will not have an impact on the available amount.

The employee should call Clair Care. The Clair support team is available to support from Monday through Friday, except on federal banking holidays, from 9 am to 8 pm ET. You can get in touch with them through:

In-App Support

Once in the app, you can contact Clair through the Clair Care tab. Clair Care is available by phone or email, Monday through Friday, except on federal banking holidays, from 9:00 AM to 8:00 PM ET.

Phone Support

You can call +1-888-HI-CLAIR or +1-888-442-5247

E-mail support

Please contact support@getclair.com