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Approving and Declining Availability requests - iOS
Approving and Declining Availability requests - iOS

Approve or Decline Availability requests of your staff via iOS Humanity Mobile App starting from 3.1 App version.

Yasir Ehsan avatar
Written by Yasir Ehsan
Updated over a week ago

Objective

Starting with the 3.1 Mobile Apps version, Admins, Managers, Supervisors & Schedulers would be able to manage Availability requests of their stuff on the go, via Humanity mobile apps!

Overview

Access from your: iOS device

Applies to: Admin/Managers, Supervisors, and Schedulers

Things to know before you begin:

  1. Availability module is enabled in account settings;

  2. You must have Manager/Admin, Supervisor, or Scheduler access privileges to access Manage section.

  3. “Availability must be approved by management” is enabled in account settings

  4. If you would like to allow Schedulers to approve employees’ requests, enable the “Allow Schedulers to approve availability” setting.

  5. Employees will be notified via email, SMS, or push notification once their requests are approved or declined.

Approving/Declining Availability requests

From the list of pending Availability requests on the Manage section, scheduling roles are able to access the details of any Availability request simply by tapping on it. With the tap on each request, Request details will open with the following information:

  • Employees details (name, position)

  • Date and time range of the Unavailability slot

  • Info about Unavailability repetition (if the request applies on multiple dates):

    • Type of the repetition (daily, weekly, every two weeks, monthly) and

    • Until when would it repeat

  • At the bottom of the screen, users will be have two options:

    • To approve request by tapping Approve button or

    • To decline request by taping "Decline" button.

In order to make Approve/Decline decisions even easier, we've enabled for you to view already submitted Unavailability of the requestor. With the tap on “View Availability” on Request details screen, you are getting a monthly preview of the employee’s Availability for a selected month.

Request details screen accessed from View Availability screen accessed from Manage tab Request Details screen (tapping on View Availability)

With the tap on Approve button, With the tap on Decline button, confirmation dialog opens confirmation dialog opens with

with Approve & Cancel options Cancel & Decline options

If you have any further queries, please don't hesitate to reach out to us at support@humanity.com.

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