Release a Shift

In case you are not available to work on one of your shifts. You can release it for others to pick it up!

Yasir Ehsan avatar
Written by Yasir Ehsan
Updated over a week ago


The objective of this tutorial is to help you understand how to release a shift for others to pick up.


Access from your: Android device

Applies to: Employees

If you're unable to work one of your shifts, you can release the shift so the other employees can pick it up leaving it up to the manager to decide whom they would like to assign the shift.

Things to know before you begin:

  1. 'Employees can release shifts' must be enabled under the Settings module to give access to your staff for this feature.

  2. If the approval settings are enabled by the management, then the manager’s approval is must required for shift trade, which may delay how quickly a shift is offered to your coworkers.

  3. It is up to the manager to approve or reject the request.

  4. More than one potential cover can be selected.

  5. You can only view potential covers who will be in the same position as yours.

  6. You will also be able to choose staff members who are unavailable as a potential cover when requesting a shift release.

The scenario outlined in this tutorial consists of the following building blocks:

  1. Release a Shift

  2. Cancel Your Release Request

Release a Shift

Step 1: Under the ShiftPlanning module tap My section to access your shifts > Tap on the shift you are interested to trade in, as shown in Image 1.

Image 1

Step 2: Tap on Can't work tab > Select Release Shift > Type the Release Shift Reason > Tap Continue, as shown in Image 2.

Image 2

Step 3: Either Select All tab or select one or multiple employees > Tap on Next, as shown in Image 3.

Image 3

The release is successfully made, however, according to the settings defined by the manager, you would have to wait for either manager's or colleague's confirmation, as shown in Image 4.

Image 4

Cancel Your Release Request

Step 1: Tap Cancel Release tab if you want to cancel your release request > Confirm with Yes from the pop-up box, as shown in Image 5.

Image 5

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