The objective of this tutorial is to help you understand how to view the list of staff members with disabled or not activated accounts.
Access from your: Computer
Applies to: Admin/Managers and Supervisors
You can set the “disabled” account status for staff members who left the company, but whose account information you want to keep. They are not included as active staff within the app.
To learn more about the disabled account status, go to "Difference Between Disabled and Deleted Staff."
All users have to activate their accounts via email to be able to log in and use the application. Users who have been added in Humanity, but who still don’t have access to the application hold the “not activated” account status.
To learn more about activating accounts, go to "Different Ways to Send Activation E-mails."
Things to know before you begin:
- You must have an admin/manager or supervisor access privileges to view ''disabled'' or ''not activated'' staff.
- Managers or Supervisors should disable the employee’s account to be able to see them in the “Disabled” tab in the Staff module. To learn how to disable staff members’ accounts from their profile, go to "How do I enable or disable my staff without deleting their data from Humanity?"
- Employees with disabled accounts do not count towards your billing total.
View List of Disabled or Not Activated Staff
Step 1: Go to the Staff module from the top-panel > Select the Employees button, as shown in Image 1.
View List of 'Not Activated' Staff
Step 2: Select the Not Activated option from the left-hand side, as shown in Image 2.
View List of 'Disabled' Staff
Step 3: Select the Disabled option from the left-hand side, as shown in Image 3.
Note: Use the Fields drop-down to choose the specific information you want to see and create a custom view according to your business requirements.
If you have any further queries, please don't hesitate to reach out to us at firstname.lastname@example.org.