I am the account admin, How do I transfer account ownership to another manager?

Things to know before you begin:

  1. Humanity allows you to have only one account admin.

  2. You can only transfer ownership to a user with manager access privileges.

  3. Transferring ownership to another user gives you manager access.

Step 1: Log in Humanity as an admin > Go to your Profile, as shown in Image 1.

Image 1

Step 2: Select Permissions tab > Select the user from the drop-down > Click 'OK' to confirm and the account admin will be changed, as shown in Image 2.

Image 2

You will see the pop-up message Main Account Owner Change once you hit the OK tab.

Note: You can also email the details of the new admin stating that you wish to transfer account ownership at info@humanity.com.

If you have any further queries, please don't hesitate to reach out to us at support@humanity.com.

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