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Troubleshoot "Incorrect GPS is shown when Clocking In"
Troubleshoot "Incorrect GPS is shown when Clocking In"

Clocking in from the correct location however "Incorrect GPS is shown", follow the steps in this article to resolve the issue!

Yasir Ehsan avatar
Written by Yasir Ehsan
Updated over a week ago

Objective

The objective of this tutorial is to help you understand how you can troubleshoot to resolve if you are getting Incorrect GPS while clocking in.

Overview

Access from your: Computer
Applies to: Managers/Admin, Supervisor, Scheduler, and Employee

Clocking in from the correct location, however, "Incorrect GPS is shown", follow the steps in this article to troubleshoot and resolve the issue.

1. Possible Cause: Location not identifying the address properly.

   Solution: Turn off and turn on the location then try again to get       the accurate GPS.

2. Possible Cause: Wifi or internet is not working properly.

    Solution: Reset your internet or wifi to get the accurate GPS.

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