The objective of this tutorial is to help you understand how you can troubleshoot to resolve if you are getting Incorrect GPS while clocking in.
Access from your: Computer
Applies to: Managers/Admin, Supervisor, Scheduler, and Employee
Clocking in from the correct location, however, "Incorrect GPS is shown", follow the steps in this article to troubleshoot and resolve the issue.
1. Possible Cause: Location not identifying the address properly.
Solution: Turn off and turn on the location then try again to get the accurate GPS.
2. Possible Cause: Wifi or internet is not working properly.
Solution: Reset your internet or wifi to get the accurate GPS.
If you have any further queries, please don't hesitate to reach out to us at firstname.lastname@example.org.