Objective
The objective of this tutorial is to help you understand how you can troubleshoot to resolve if schedule sync is not working.
Overview
Access from your: Computer
Applies to: Managers/Admin, Supervisor and Scheduler
If schedule sync is not working, follow the steps in this article to troubleshoot and resolve the issue.
Things to know before you begin:
- You must have a manager/admin, supervisor and scheduler access privileges to perform troubleshooting steps in this article.
- If you have an employee level access, you’ll have to ask for help from your Manager when you get to those steps.
Possible Cause: Calendar non responsive.
Solution: Delete the calendar and run the sync again.
To sync schedule. Follow instructions in the article: 'Sync Schedule.'
If you have any further queries, please don't hesitate to reach us at support@humanity.com. Happy Scheduling!