Objective

The objective of this tutorial is to help you understand how you can troubleshoot to resolve if you have set auto-approval rules for time sheets but time sheets are not getting auto-approved.

Overview

Access from your: Computer
Applies to: Managers/Admin, Supervisors and Schedulers

If you have set auto-approval rules for time sheets but time sheets are not getting auto-approved, follow the steps in this article to troubleshoot and resolve the issues.

Things to know before you begin:

  1. You must have a manager/admin, supervisors access privileges to re-define or remove the auto approval rules.
  2. You must have a scheduler access privileges to manually approve the time sheets.

Possible cause: Time sheets are not fulfilling the set criteria which are defined by the Manager.

Solutions:

1. Either re-define or remove the auto-approval rules from 'Auto-approval Rules' tab under 'Time Clock' module.

To re-define or remove the auto-approval rules. Follow instructions in the article: 'Set Auto-Approval Rules For Time Sheets.'

2. Manually approve the time sheets by editing it (if needed) according to your business requirements.

To manually approve the time sheets. Follow instructions in the article: 'Approve, Unapprove and Delete Timesheets.'
To know how to edit the timesheets of your staff (if needed). Follow instructions in the article: 'Edit Timesheets of your Staff.'

If you have any further queries, please don't hesitate to reach us at support@humanity.com. Happy Scheduling!

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