Objective

The objective of this tutorial is to help you understand how you can troubleshoot to resolve if your staff is not able to view leave schedule filter under schedule.

Overview

Access from your: Computer
Applies to:
Managers/Admin

If your staff is not able to view leave schedule filter under schedule, follow the steps in this article to troubleshoot and resolve the issue.

Things to know before you begin:

  1. You must have a manager/admin access privileges to perform troubleshooting steps in this article.
  2. If you have a Supervisor, Scheduler or an Employee level access, you’ll have to ask for help from your Manager when you get to those steps.

Possible Cause - Related setting "Employee can see co-workers vacations" is disabled by the Manager.

Solution: Enable the setting under the 'Settings' module from 'ShiftPlanning' section.

Managers must check the option next to the setting as per your business requirement. Follow instructions in the article: 'ShiftPlanning Options.'

If you have any further queries, please don't hesitate to reach us at support@humanity.com. Happy Scheduling!

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