Objective

The objective of this tutorial is to help you understand how you can troubleshoot to resolve if you are not able to edit time sheets break or clock in/out time.

Overview

Access from your: Computer
Applies to: Managers/Admin, Supervisors and Schedulers

If you are not able to your staff's time sheets break or clock in/out time, follow the steps in this article to troubleshoot and resolve the issues.

Things to know before you begin:

  1. You must have a manager/admin, supervisor or scheduler access privileges to perform some troubleshooting steps in this article.
  2. If you have an Employee level access, manager must give the permission to edit time sheets otherwise you’ll have to ask for help from your Manager when you get to those steps.

Possible Cause: The information you wish to edit is exceeding the time sheet length.

Solution: Edit the time of the break or clock in/out tab to make sure it does not exceeds the time sheet length.

To edit the time sheets for your staff. Follow instructions in the article: "Edit Timesheets of Your Staff."

If you have any further queries, please don't hesitate to reach us at support@humanity.com. Happy Scheduling!

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