Objective

The objective of this tutorial is to help you understand how you can troubleshoot to resolve if drag and drop option is not working to copy or move the schedule.

Overview

Access from your: Computer
Applies to: Managers/Admin, Supervisors and Schedulers

If drag and drop option is not working to copy or move the schedule, follow the steps in this article to troubleshoot and resolve the issue.

Things to know before you begin:

You must have a manager/admin, supervisor or scheduler access privileges to perform troubleshooting steps in this article.

Possible cause: You are in the past timeline of your schedule.

Solution: You must be in the future timeline to use this functionality.
Alternative Solution: You may save it as a reference using schedule templates and copy the shifts into the timeline you want the schedule to get created.

For more information about copying schedule in the future timeline using schedule templates. Follow instructions in the article: "Create Shifts Using Schedule Templates."

If you have any further queries, please don't hesitate to reach us at
support@humanity.com. Happy Scheduling!

Objective

Overview

Things to know before you begin:

Possible cause: You are in the past timeline of your schedule.

Solution: You must be in the future timeline to use this functionality.Alternative Solution: You may save it as a reference using schedule templates and copy the shifts into the timeline you want the schedule to get created.

Solution: You must be in the future timeline to use this functionality.
Alternative Solution: You may save it as a reference using schedule templates and copy the shifts into the timeline you want the schedule to get created.