Objective

The objective of this tutorial is to help you understand how to customize & manage the notifications settings to receive them according to your business or individual requirements.

Overview

Access from your: Computer
Applies to: Managers

Learn to customize or manage the notifications for your staff and yourself to receive them according to your business or individual requirements.

Things to know before you begin:

  1. You must have a manager/admin access privileges to customize or manage settings under 'Settings'.
  2. If the staff has customize or restrict settings for receiving notifications under profile it will overwrite the global settings.
  3. There are three ways humanity sends a notification each time an action takes place: Email, SMS and Mobile Push.
  4. If 'Force e-mail notifications' is enabled, you will receive all notifications even if you have disabled any type of notification under your profile.

The scenario outlined in this tutorial consists of the following building blocks:

  1. Manage Notifications (Frequently Used)
  2. Manage Notifications (Advanced Settings)

Manage Notifications (Frequently Used)

Step 1: Click on the ‘Settings’ Module i.e. the gear icon at the top-right > Click 'Account' tab from the left-hand side as shown in Image 1.

Image 1

Step 2: Check or uncheck the box next to any option listed below to enable or disable them as per your business requirement under 'Notifications' section > Click 'Save Settings' tab as shown in Image 2.

Image 2

Options:

  • Via e-mail: If checked, this is a global setting for notifications via e-mail.
  • Via SMS: If checked, this is a global setting for notifications via SMS.
  • Via Mobile Push: If checked, this is a global setting for notification via mobile push.
    Push notifications are available for "Humanity Mobile Applications for Android and iOS", enabling this is the best way to stay up to date with notification.

Manage Notifications (Advanced Settings)

Step 1: Click on the ‘Settings’ Module i.e. the gear icon at the top-right > Click 'Account' tab from the left-hand side > Click 'Advanced Settings' tab from the top as shown in Image 3.

Image 3

Step 2: Check or uncheck the box next to any option listed below to enable or disable them as per your business requirement under 'Notifications' section > Click 'Save Settings' tab as shown in Image 4.

Image 4

Options:

  • Force e-mail Notifications: If checked, it disallows staff to edit their e-mail notification settings - forcing them to receive them.
  • Birthday Notifications: If checked, birthday notifications will be received.
  • Birthday Card: If checked, humanity will send birthday cards to your staff according to their birth dates set under their profile.

If you have any further queries, please don't hesitate to reach us at support@humanity.com. Happy Scheduling!

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