Objective
The objective of this tutorial is to help you understand how to add and confirm your phone number to start receiving the SMS/ text messages.
Overview
Access from your: Computer
Applies to: Managers, Supervisors, Schedulers and Employees.
After adding your phone number under Staff Profile, you must confirm your phone number to start receiving the SMS/text messages.
Things to know before you begin:
- Your phone number should be added under your profile along with the mobile provider and the country.
- Your mobile number should be an active number and you should have it while confirming the phone number.
The scenario outlined in this tutorial consists of the following building blocks:
- Add Your Mobile Phone Number
- Mobile Phone Confirmation
Add Your Mobile Phone Number
Step 1: Click the arrow icon and click 'Profile' tab as shown in Image 1.
Image 1
Step 2: Click 'Edit Details' tab as shown in Image 2.
Image 2
Step 3: Select the mobile provider, add country and add mobile phone number their fields as shown in Image 3.
Image 3
Step 4: Click 'Save Employee' tab from the top right as shown in Image 4.
Image 4
Mobile Phone Confirmation
Step 1: Click ‘Dashboard’ Module as shown in Image 5.
Image 5
Step 2: Click on ‘Send a confirmation text now’ as shown in Image 6.
Image 6
Step 3: Type the validation code in the box as shown in Image 7.
Image 7
Step 4: Click ‘Submit’ as shown in Image 8.
Image 8
Note: You can confirm your number by going under your profile > Overview tab > Adding code under Confirm Cellphone section > Click 'Submit' once code is added as shown in Image 9.
Image 9
That’s it, your phone number will be confirmed to receive the SMS/ text messages.
Important Note: If your mobile carrier is not listed, let us know by contacting support which is 24/7 available. Some providers requires to either get registered or follow a particular process before their SMS service gets activated on their mobile.
If you have any further queries, please don't hesitate to reach us at support@humanity.com. Happy Scheduling!