Objective

The objective of this tutorial is to help you understand how to add and confirm your phone number to start receiving the SMS/ text message notifications.

Overview

Access from your: Computer
Applies to: Managers, Supervisors, Schedulers, and Employees.

After adding your phone number under Staff Profile, you must confirm your phone number to start receiving the SMS/text messages.

Things to know before you begin:

  1. Your mobile number must be added under your profile along with the mobile provider and the country.
  2. Your mobile number should be an active number and you should have it while confirming the phone number.

The scenario outlined in this tutorial consists of the following building blocks:

  1. Add Your Mobile Phone Number
  2. Mobile Phone Confirmation

Add Your Mobile Phone Number

Step 1: Click the Arrow icon from the top right corner and click Profile tab, as shown in Image 1.

Image 1

Step 2: Under Edit Details section, select the Mobile Provider, add Country, and add Mobile Phone number in their respective fields > Click Save Employee tab from the top-right to secure the information, as shown in Image 2.

Image 2

Mobile Phone Confirmation

Step 1: Go to Dashboard module from the top-panel >  Click on Send a confirmation text now > Type the validation code in the box >  Click Submit tab, as shown in Image 3.

Image 3

You can also confirm your phone number by going to your Profile > Click Overview tab > Add the code under Confirm Cellphone section > Click Submit once the code is added, as shown in Image 4.

Image 4

Once the validation code is added, your phone number will get confirmed to receive the SMS/ text messages and you will be notified about it, as shown in Image 5.

Image 5

Important Note: If your mobile carrier is not listed, let us know by contacting our 24/7 available Support. Some providers require to either get registered or follow a particular process before their SMS service gets activated on their mobile.

If you have any further queries, please don't hesitate to reach out to us at support@humanity.com.

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