The objective of this tutorial is to help you understand how to add and confirm your phone number to start receiving the SMS/ text message notifications.
Access from your: Computer
Applies to: Managers, Supervisors, Schedulers, and Employees.
After adding your phone number under Staff Profile, you must confirm your phone number to start receiving the SMS/text messages.
Things to know before you begin:
- Your mobile number must be added under your profile along with the mobile provider and the country.
- Your mobile number should be an active number and you should have it while confirming the phone number.
The scenario outlined in this tutorial consists of the following building blocks:
- Add Your Mobile Phone Number
- Mobile Phone Confirmation
Add Your Mobile Phone Number
Step 1: Click the Arrow icon from the top right corner and click Profile tab, as shown in Image 1.
Step 2: Under Edit Details section, select the Mobile Provider, add Country, and add Mobile Phone number in their respective fields > Click Save Employee tab from the top-right to secure the information, as shown in Image 2.
Mobile Phone Confirmation
Step 1: Go to Dashboard module from the top-panel > Click on Send a confirmation text now > Type the validation code in the box > Click Submit tab, as shown in Image 3.
You can also confirm your phone number by going to your Profile > Click Overview tab > Add the code under Confirm Cellphone section > Click Submit once the code is added, as shown in Image 4.
Once the validation code is added, your phone number will get confirmed to receive the SMS/ text messages and you will be notified about it, as shown in Image 5.
Important Note: If your mobile carrier is not listed, let us know by contacting our 24/7 available Support. Some providers require to either get registered or follow a particular process before their SMS service gets activated on their mobile.
If you have any further queries, please don't hesitate to reach out to us at firstname.lastname@example.org.