Objective
The objective of this tutorial is to help you understand how to add and confirm your phone number to start receiving the SMS/ text messages.
Overview
Access from your: Computer
Applies to: Managers, Supervisors, Schedulers and Employees.
After adding your phone number under Staff Profile, you must confirm your phone number to start receiving the SMS/text messages.
Things to know before you begin:
- Your mobile number must be added under your profile along with the mobile provider and the country.
- Your mobile number should be an active number and you should have it while confirming the phone number.
The scenario outlined in this tutorial consists of the following building blocks:
- Add Your Mobile Phone Number
- Mobile Phone Confirmation
Add Your Mobile Phone Number
Step 1: Click the arrow icon and click 'Profile' tab as shown in Image 1.
Image 1
Step 2: Click 'Edit Details' tab > Select the mobile provider, add country and add mobile phone number their fields > Click 'Save Employee' tab from the top-right as shown in Image 2.
Image 2
Mobile Phone Confirmation
Step 1: Click the ‘Dashboard’ Module from the top-panel > Click on ‘Send a confirmation text now’ > Type the validation code in the box > Click ‘Submit’ tab as shown in Image 3.
Image 3
You can also confirm your number by going under your profile > Click 'Overview' tab > Add the code under 'Confirm Cellphone' section > Click 'Submit' once the code is added as shown in Image 4.
Image 4
That’s it, your phone number will get confirmed to receive the SMS/ text messages and you will be notified about it as shown in Image 5.
Image 5
Important Note: If your mobile carrier is not listed, let us know by contacting support which is 24/7 available. Some providers requires to either get registered or follow a particular process before their SMS service gets activated on their mobile.
If you have any further queries, please don't hesitate to reach us at support@humanity.com. Happy Scheduling!