Objective

The objective of this tutorial is to help you understand how to ping your employees.

Overview

Access from your: Computer
Applies to: Managers, Supervisors, Schedulers, and Employees.

'Pinging' an employee allows you to instantly send them a message via e-mail & SMS to alert them of something or to get in contact quickly.

Things to know before you begin:

  1. All permission levels can use the ping feature.
  2. You cannot ping a staff member who does not have a confirmed e-mail.
  3. Characters of the message can have a maximum limit of 140 characters.
  4. Ping message will only appear in your email however you will receive ping notification as SMS as well.

Ping - Internal Communication

Step 1: Go to Staff module from the top-panel > Click on the name of your staff member to go to their profile as shown in Image 1.

Image 1

Step 2: Click the Ping tab to send a message to your co-worker > Type a message in the box or use one of the pre-defined messages > Click Send tab, as shown in Image 2.

Image 2

If you have any further queries, please don't hesitate to reach out to us at support@humanity.com.

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