Ping (Internal Communication)

'Pinging' is an internal communication devised by Humanity for your staff to be in touch and update always.

Yasir Ehsan avatar
Written by Yasir Ehsan
Updated over a week ago


The objective of this tutorial is to help you understand how to ping your employees.


Access from your: Computer
Applies to: Managers, Supervisors, Schedulers, and Employees.

'Pinging' an employee allows you to instantly send them a message via e-mail & SMS to alert them of something or to get in contact quickly.

Things to know before you begin:

  1. All permission levels can use the ping feature.

  2. You cannot ping a staff member who does not have a confirmed e-mail.

  3. Characters of the message can have a maximum limit of 140 characters.

  4. Ping message will only appear in your email however you will receive ping notification as SMS as well.

Ping - Internal Communication

Step 1: Go to Staff module from the top-panel > Click on the name of your staff member to go to their profile as shown in Image 1.

Image 1

Step 2: Click the Ping tab to send a message to your co-worker > Type a message in the box or use one of the pre-defined messages > Click Send tab, as shown in Image 2.

Image 2

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