To provide a detailed explanation of what break rule conflicts are, how the company benefits from using them and how to manage them.


Access from your: Computer
Applies to:
Admins, Managers, Schedulers

The Break Rules Conflict helps the schedule creator to be compliant when managing breaks in the schedule. Any time a user acts “against” the break rule, they will be notified about the conflict.

Things to know before you begin:

  1. You must have a Manager/Admin, Supervisor and Scheduler account privileges to change the Break Rules Conflict setting.
  2. Break rule must be applied to the Location where the shift is scheduled.

How Break Rules Conflict works

To be compliant with federal and local laws or company policy, Humanity introduced a conflict setting to ensure that the schedule creator is managing breaks according to the applicable break rule(s). This compliance setting is used to determine if:

  • Breaks are scheduled at the time defined and limited by a break rule;
  • Breaks have a minimum duration defined by a break rule;
  • Breaks are of a specific type—paid or unpaid.

Example: If a schedule creator sets a break start time in conflict with a break rule, a conflict warning will be triggered.

Note: The schedule creator can proceed with publishing a shift even if the conflict is reported. The conflict will remain visible as a reminder that the break is assigned but in conflict with a defined break rule.

Managing the Break Rules Conflict

The Break Rules Conflict is enabled by default. To change its status, go to “Settings > Conflicts” and find “Break Rules” to enable or disable the setting. 

For more information on how location-based Break Rules work, visit the Location-based Break Rules page.

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