The objective of this tutorial is to help you understand how to view and resolve shift break conflicts on an iOS device while ensuring compliance requirements are met.


Access from your: iPhone or iPad
Applies to:
Managers, Supervisors, Schedulers and Employees with Scheduler Permission

The break rules conflict helps the schedulers to be compliant when managing breaks in the schedule. Any time a user acts 'against' the break rule, they will be notified about the conflict.

If breaks are not compliant with the break rule, break conflicts are shown in two ways:

  1. The yellow stripe on the top of the break screen will appear.
  2. The yellow exclamation icon appears next to the name of the employee who is affected by the conflict.

If there are no warnings, that means that all breaks are in line with the break rule (default state).

Things to know before you begin:

  1. You must have a Manager/Admin, Supervisor, Scheduler or Employee with Scheduler permission access privileges to view or resolve break conflicts.
  2. The 'Break Rule' must be applied to the Location where the shift is created if you want shift breaks to be auto-assigned.
  3. If breaks are not compliant with the break rule, break conflicts will pop-up.
  4. If you want to create customize schedule shift breaks, you must not add break rule next to the location.
  5. 'Enable location-based break rules to automatically create paid and unpaid breaks' must be enabled under 'Settings' module.
  6. Break conflicts must be enabled under 'Conflicts' tab from 'Settings' module.
  7. You must have updated application on your device i.e. (version 1.9).

The scenario outlined in this tutorial consists of the following building blocks:

  1. View Shift Break Conflicts
  2. Resolve Shift Break Conflicts

View Shift Break Conflicts

Step 1: Tap 'ShiftPlanning' module as shown in Image 1.

Image 1

Step 2: Tap on the shift to view the details as shown in Image 2.

Image 2

Step 3: Tap 'Edit' as shown in Image 3.

Image 3

Step 4: Tap 'Breaks' as shown in Image 4.

Image 4

The yellow stripe on the top shows that scheduled breaks are not in line with the break rule as shown in Image 5.

Image 5


Tap the yellow exclamation icon to get detailed info about the conflict(s) as shown in Image 6.

Image 6

Resolve Shift Break Conflicts

You can simply resolve the conflicts by editing the shift breaks. For more information about editing the shift breaks, go to 'Schedule Shift Breaks from iPhone.'

If you have any further queries, please don't hesitate to reach us at support@humanity.com. Happy Scheduling!

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