The objective of this tutorial is to help you understand how to un-acknowledge a shift which was already acknowledged by the employees.
Access from your: Computer
Applies to: Managers, Supervisors and Schedulers
Un-acknowledging a shift means that the employee will be unable to take that shift.
Things to know before you begin:
- You must have a manager/admin, supervisor or scheduler access privileges to un-acknowledge an acknowledged shift on behalf of your employees.
- The employees will be able to view the unacknowledged shifts under ‘Acknowledge Shifts’ widget via Dashboard or ShiftPlanning module.
- You will receive notifications via email/SMS according to your set settings.
Un-acknowledge Shifts on behalf of your Staff
Step 1: Click ‘ShiftPlanning’ module as shown in Image 1.
Step 2: Click on the shift and the 'thumbs down' icon in the shift edit window to un-acknowledge an acknowledged shift as shown in Image 2.
Note: Only Managers, Supervisors or Schedulers are applicable to un-acknowledge the shifts on behalf of their staff.
Step 3: Click ‘Save & Close’ as shown in Image 3.
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