The objective of this tutorial is to show you how you can ask your Manager or resolve the possible issues you could face using the tips button.


Access from your: Computer

Applies to: Manager

If you are having trouble with the tips button, follow the steps in this article to troubleshoot and resolve the issue.

Things to know before you begin:

  1. You must have a manager or admin access privileges to perform some troubleshooting steps in this article.
  2. If you have a Supervisor, Scheduler or an Employee level access, you’ll have to ask for help from your Manager when you get to those steps.

“Not able to view the tips button”

Possible Cause: Related settings are disabled by Manager under Settings Module > Time Clock tab > Time Clock Settings section >  Enable Timeclock Tips

Solution: Ask your ‘Manager’ to enable the setting as shown in Image 1 and your employees will be able to view and use the time clock tips button.

Image 1

If you have any further queries, please don't hesitate to reach us at support@humanity.com. Happy Scheduling!

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