The objective of this tutorial is to show you how you can review, accept and reject a pickup request as a potential cover if your coworker has released the shift selecting you as a potential cover.
Access from your: Computer
Applies to: Managers, Supervisors, Schedulers and Employees
Employees deemed as potential covers will see a list of released shifts on the Dashboard under “Shift trades/pickup available.” It is their responsibility to click on an individual request to review it and decide if they want to accept or reject it.
Accept or Reject a Released Shift
Step 1: Click on ‘Shift trades/pickup available’ on the Dashboard Notification Panel as shown in Image 1.
Step 2: Click on 'Would like to offer this to you' tab as shown in Image 2.
Step 3: Click ‘Accept/Reject’ according to if you want to cover the shift or not as shown in Image 3.
After the potential covers accept the shift pickup request, the manager will receive an email and Dashboard notification once again and can now decide to approve or reject the shift release and pickup.
If you have any further queries, please don't hesitate to reach us at firstname.lastname@example.org. Happy Scheduling!