Objective

The objective of this tutorial is to show you how to reject a shift release request.

Overview

Access from your: Computer
Applies to: Managers, Supervisors, Schedulers

After you receive the notification of a shift getting released by your employee, it will be your responsibility to reject the shift release request.

Being a Manager/Supervisor, you will not receive Email/SMS notification, if you have assigned 'Scheduler' permission to that position from which employee is requesting shift release.
You all can view and manage shift release requests by 'Managing Shift Trade' widget on the Dashboard Notification Panel as well as via Email/SMS as per the defined Settings under Settings Module.

Step 1: Go to the 'Dashboard' Module, click 'Manage Shift Trades' widget from the dashboard widget panel as shown in Image 1.

Image 1

Step 2: Click 'Would like to release this shift' to review it and decide if you want to accept or reject it as shown in Image 2.

Image 2

Notes:

Managers need to click on each individual request to see the details of each.
The Humanity conflict checker is also featured in the sidebar, letting managers know for which potential cover a conflict would be created if they were to assign the shift to that person. If no conflict is present, there will be a check mark next to that employee’s name.

Step 3: Check the box next to employees name as shown in Image 3.

Image 3

Step 4: Click 'Reject All' as shown in Image 4.

Image 4

That's it, the request will be rejected and rejection will be sent to all employee(s).

If you have any further queries, please don't hesitate to reach us at support@humanity.com. Happy Scheduling!