FAQ's & Troubleshooting

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84 articles in this collection
Written by Eva Rogers
ShiftPlanning

How do I synchronize my Humanity schedule with my Google Calendar?

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Written by Eva Rogers
Updated over a week ago

How can I tell if my staff has viewed their schedule?

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Written by Eva Rogers
Updated over a week ago

How do I make an employee schedule available online?

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Written by Eva Rogers
Updated over a week ago

How do I delete schedules?

Delete schedules from within the Publish button
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Written by Eva Rogers
Updated over a week ago

How do I view everyone's shifts?

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Written by Eva Rogers
Updated over a week ago

How do I copy a schedule?

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Written by Eva Rogers
Updated over a week ago

Support

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Written by Eva Rogers
Updated over a week ago

Where's the Publish button?

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Written by Eva Rogers
Updated over a week ago

How do I confirm shifts worked?

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Written by Eva Rogers
Updated over a week ago

How do I to turn off Shift Approvals?

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Written by Eva Rogers
Updated over a week ago

How do I hide some part of the calender?

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Written by Eva Rogers
Updated over a week ago

How do I schedule staff?

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Written by Eva Rogers
Updated over a week ago

Does Humanity exist in other languages?

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Written by Eva Rogers
Updated over a week ago

How much does Humanity cost?

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Written by Eva Rogers
Updated over a week ago

What do employees see?

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Written by Eva Rogers
Updated over a week ago

How do I enable JavaScript in my browser?

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Written by Eva Rogers
Updated over a week ago

How difficult is it for managers in fast food outlets?

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Written by Eva Rogers
Updated over a week ago

What do I do when I have received a recurring billing from PayPal?

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Written by Eva Rogers
Updated over a week ago

How do I cancel an employees vacation request once already approved?

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Written by Eva Rogers
Updated over a week ago

Creating a .csv File

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Written by Eva Rogers
Updated over a week ago

How do I change the start day of the calendar?

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Written by Eva Rogers
Updated over a week ago

Troubleshooting for 'Schedule View Filters'

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Written by Eva Rogers
Updated over a week ago

Troubleshooting for 'Schedule Views'

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Written by Eva Rogers
Updated over a week ago

Troubleshooting for 'Shift Release'

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Written by Eva Rogers
Updated over a week ago

Troubleshooting for 'Shift Trade'

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Written by Eva Rogers
Updated over a week ago

Troubleshooting for 'Work Units'

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Written by Eva Rogers
Updated over a week ago

Troubleshooting for 'Shift Notes'

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Written by Eva Rogers
Updated over a week ago

Troubleshooting for Adding OnCall Staff to a Shift

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Written by Eva Rogers
Updated over a week ago

Troubleshooting for 'Open Shifts'

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Written by Eva Rogers
Updated over a week ago
Staff

How do I set my weekly availability?

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Written by Eva Rogers
Updated over a week ago

How do I get my availability approved by management?

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Written by Eva Rogers
Updated over a week ago

How are active employees determined for billing purposes?

Check how Humanity calculates your bill
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Written by Eva Rogers
Updated over a week ago

Are there any limits to the number of employees I can have?

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Written by Eva Rogers
Updated over a week ago

How to Reset Password

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Written by Eva Rogers
Updated over a week ago

How to restore a position?

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Written by Eva Rogers
Updated over a week ago

How to hide a position?

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Written by Eva Rogers
Updated over a week ago

What if SMS doesn't work or isn't supported for my country carrier?

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Written by Eva Rogers
Updated over a week ago

Are there charges for using the SMS notification service?

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Written by Eva Rogers
Updated over a week ago

SMS doesn't work or isn't supported for my country/carrier

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Written by Eva Rogers
Updated over a week ago

Is there a way to change what notifications employees get?

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Written by Eva Rogers
Updated over a week ago

Is there an easy way of adding an unpaid lunch?

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Written by Eva Rogers
Updated over a week ago

How do I add a bunch of staff members into my account?

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Written by Eva Rogers
Updated over a week ago

How do I update my profile picture?

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Written by Eva Rogers
Updated over a week ago

How can I remove staff members?

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Written by Eva Rogers
Updated over a week ago

What is the nickname field's purpose?

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Written by Eva Rogers
Updated over a week ago

How is Karma calculated?

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Written by Eva Rogers
Updated over a week ago

Change Account Admin

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Written by Eva Rogers
Updated over a week ago

What is the employee ID for?

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Written by Eva Rogers
Updated over a week ago

How do I delete positions?

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Written by Eva Rogers
Updated over a week ago

How to update company's name & address

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Written by Eva Rogers
Updated over a week ago

Why am I not receiving SMS text notifications?

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Written by Eva Rogers
Updated over a week ago

How do I get my phone to receive a text message?

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Written by Eva Rogers
Updated over a week ago

How do I see and change my username?

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Written by Eva Rogers
Updated over a week ago