Most of our billing is currently handled through PayPal. You can cancel a recurring payment or a duplicate bill through your PayPal account.
To do this:
- Log in to your PayPal account and click 'Profile' at the top of the page.
- Click 'My Money' then click 'Update' (to the right of 'My preapproved payments') to locate the payment in question.
- Select the payment in question for ShiftPlanning and then click 'Cancel'.
Now, you can request that the appropriate credit be applied to your Humanity account by emailing us at firstname.lastname@example.org.